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Services
RETURNS
We have all relevant procedures to carry out relevant quantity and quality checks before take back on a stock, while preparing products for re-use with repackaging services.
Benefits of working with us
We offer
Goods inbound
We are organizing the delivery to our warehouses and inbound your goods.
Goods storage
After delivery, the goods are in modern warehouses with security and 24-hour video surveillance.
Integration
We will integrate your e-shop or marketplace to our system and will manage the stock
We will mark, pick and pack
We take into account all the requirements and wishes of the customer when packing, labeling and shipping goods.
We will deliver the order to the customer and provide the orders tracking
Orders ready to ship will be delivered directly to the carrier in the specified quantity. We track orders on an ongoing basis in real time. We ship a lot on daily basis, with competitive prices and a cut off - up to 3pm.
FBA Amazon prep center
Amazon has strict requirements for the products and packaging, and storage, labeling. Preparation and processing of orders are not cheap. By sending goods to Amazon not directly, but via our Prep Center, you will feel free from worries about Amazon.
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Returns

One of the benefits of having an online store is a simple and intuitive return process. With this in mind, this process should be convenient for a consumer and the seller alike. The latter may find the product return process to be challenging unless the seller cooperates with a fulfillment company.

Practice shows that the more orders are made online, the more refunds you issue. Returned goods may sit around for months, cluttering up your warehouse. In most cases, they are never double-checked but end up being written off the balance. This means additional storage costs, even though the product is frequently far from being merchantable. In 95% of cases, it is just the opposite.

Our company is ready to take over these tasks, saving the customer unnecessary headache. 
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How does it work?

What is the procedure for handling returned products?
  • The product is examined for defects and serviceability. 
  • If the product is functional, it can be sold again. 
  • If the quality is inferior, the sale of the product is discontinued. 
  • Expansion Fulfillment specialists arrange the return shipment in the shortest time possible.
Registration of refunds presupposes multiple formalities. For instance, buyers rarely keep the packaging and documents. So, in many situations, you have to decide on a case-by-case basis, which is what our team of specialists is doing.